Hop Docs
User Docs
User Docs
User Docs
  • Welcome
  • Basics
    • A Short Explainer
    • What is special about Hop?
    • How to bridge with Hop
    • How long does a transfer take?
    • Fees
    • Providing Liquidity & Rewards
    • Transfer failures
    • Manual Withdrawals
    • USDC.e Manual Withdrawals
    • FAQ
      • How to manually withdraw your tokens on the destination chain?
      • How to use Hop with a Gnosis Safe?
      • My funds are stuck on a Layer-2 network because I can't pay the gas needed for transactions
      • Can I access Hop Protocol through other interfaces than Hop.Exchange?
      • Why can I not access Hop.exchange?
      • Hop labels my transaction as completed but I can't "see" my tokens in Metamask
      • Do I need to pay transaction costs on the destination chain before I receive my tokens?
      • What are the fees for transfering tokens with Hop?
      • What is Hop Protocol?
      • How safe is Hop?
      • How long does a Hop transfer take?
      • I sent a token but it's not arriving at the destination
      • How do $OP on-boarding rewards work?
      • What do I need in order to provide liquidity on Hop?
      • Do I need to add Hop tokens and native tokens in equal weights?
      • How does a Hop token hold its peg with its native counterpart (e.g 1hUSDC = USDC)?
      • How do I get Hop tokens (hTokens)?
      • Can I buy hTokens on L2?
      • Why does my LP token balance show less than I deposited?
      • How does a rogue chain affect my LP position on another chain?
      • Who can become a Bonder?
      • What is a "Transfer bond"?
      • What is a "Transfer root"?
      • What does “The Bonder” do?
      • What happens if The Bonder bonds fraudulent transactions?
  • Governance
    • Into to Hop DAO
    • How to Vote
    • Becoming a Delegate
    • Liquidity mining
    • Token Distribution
    • Protocol Fees & Public Good Funding
    • Roadmap
    • Important Links
  • Stats
    • Links to Stats Dashboards
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  1. Basics
  2. FAQ

Why can I not access Hop.exchange?

As a US-based team Authereum Labs Inc. abides by the ODAC sanction list and restricts access to the following countries on the hop.exchange user interface:

  • Cuba

  • Iran

  • North Korea

  • Syria

  • Belarus

  • Burundi

  • Central African Republic

  • Democratic Republic of the Congo

  • Lebanon

  • Libya

  • Nicaragua

  • Somalia

  • South Sudan

  • Sudan and Darfu

  • Venezuela

  • Yemen

  • Zimbabwe

  • Ethiopia

  • Myanmar

  • Burundi

  • Liberia

  • Côte d’Ivoire

  • Iraq

Last updated 2 months ago