Hop Docs
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User Docs
User Docs
  • Welcome
  • Basics
    • A Short Explainer
    • What is special about Hop?
    • How to bridge with Hop
    • How long does a transfer take?
    • Fees
    • Providing Liquidity & Rewards
    • Transfer failures
    • Manual Withdrawals
    • USDC.e Manual Withdrawals
    • FAQ
      • How to manually withdraw your tokens on the destination chain?
      • How to use Hop with a Gnosis Safe?
      • My funds are stuck on a Layer-2 network because I can't pay the gas needed for transactions
      • Can I access Hop Protocol through other interfaces than Hop.Exchange?
      • Why can I not access Hop.exchange?
      • Hop labels my transaction as completed but I can't "see" my tokens in Metamask
      • Do I need to pay transaction costs on the destination chain before I receive my tokens?
      • What are the fees for transfering tokens with Hop?
      • What is Hop Protocol?
      • How safe is Hop?
      • How long does a Hop transfer take?
      • I sent a token but it's not arriving at the destination
      • How do $OP on-boarding rewards work?
      • What do I need in order to provide liquidity on Hop?
      • Do I need to add Hop tokens and native tokens in equal weights?
      • How does a Hop token hold its peg with its native counterpart (e.g 1hUSDC = USDC)?
      • How do I get Hop tokens (hTokens)?
      • Can I buy hTokens on L2?
      • Why does my LP token balance show less than I deposited?
      • How does a rogue chain affect my LP position on another chain?
      • Who can become a Bonder?
      • What is a "Transfer bond"?
      • What is a "Transfer root"?
      • What does “The Bonder” do?
      • What happens if The Bonder bonds fraudulent transactions?
  • Governance
    • Into to Hop DAO
    • How to Vote
    • Becoming a Delegate
    • Liquidity mining
    • Token Distribution
    • Protocol Fees & Public Good Funding
    • Roadmap
    • Important Links
  • Stats
    • Links to Stats Dashboards
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  1. Basics

Manual Withdrawals

Last updated 4 months ago

As a trustless bridge, Hop allows users to force exit their tokens in the rare event where Bonders (market makers) don’t bond a user’s transfer fast enough. This can happen because: 1) A Bonder fee was set too low (e.g if sent via a third-party app which miscalculates the Bonder fee) 2) Bonder is offline or misses on-chain events ( e.g because of RPC node issues) 3) Bonder is out of liquidity to bond Transfers or Transfer Roots. When this happens Hop offers users a fallback option to withdraw their tokens manually at the destination chain albeit not as fast as it would arrive in a normal transfer involving a fully functioning Bonder. In order to withdraw, the Transfer Root bundle containing the proof of your transaction must be propagated to the destination, and this could take a few hours or days depending on the asset and route, so withdrawing immediately after sending won't work. Step 1: Paste your transaction hash Go to the and paste the transaction hash of your transfer on the origin chain into the TransferID field.

manual_withdraw_1.png

Step 2: Withdraw your transfer

If the Transfer Root containing your transaction has reached the destination chain you will see a pop-up. Click the “withdraw” button and confirm the transaction in your wallet.

Step 3: Swap your hTokens for native tokens

Upon showing your valid transfer proof the Hop bridge will mint hTokens for you (e.g hUSDC or hETH). So if you want native $USDC or $ETH you’ll need to manually convert your hTokens in the Hop AMM. Head to the “Convert” section in the Hop app, select the network and asset and choose the “via AMM” option to do the swap from hTokens into native tokens. NOTE: this final swap is only necessary if you sent to a Layer-2 network. If you sent to Ethereum you will directly receive native tokens, so no swap needed.

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